Cricfy Privacy Policy — How We Keep Your Data Safe
Your privacy is our top priority at cricfy. This policy explains what data we collect, how we use it, and how we keep your information safe.
Last Updated: January 2026
What Information We Collect
The following information may be collected when you use the cricfy platform:
- Account Information: Your name, email address, mobile number, date of birth, and any documents required for identity verification.
- Payment Information: Your bKash, Nagad, or Rocket number and BDT transaction details — however, full bank account numbers are never stored.
- Device & Browser Information: IP address, device type, operating system, browser version, and mobile network information.
- Usage Data: A log of pages visited, time spent, and which games or betting sections you used.
- Cookies & Tracking Data: Data required for session cookies and performance monitoring.
We do not collect data from minors. If such data is collected inadvertently, it is deleted immediately.
How Your Information Is Used
The information we collect is used for the following purposes:
- To create your account, verify your identity, and keep your login secure.
- To process BDT deposits and withdrawals and maintain transaction records.
- To provide customer support and resolve issues.
- To send bonuses, promotions, and personalized offers (only with your consent).
- To protect platform security and prevent fraud.
- To meet applicable legal and regulatory obligations.
Learn About Cookies & Tracking
Cricfy uses three types of cookies across its website and mobile platform:
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Performance Cookies: We monitor page load times and usage patterns to help keep the platform running smoothly.
- Preference Cookies: Remembers your language, theme, and personalized settings.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working properly.
Data Retention & Security
Cricfy stores your information on secured servers. All connections are encrypted, and sensitive payment data is protected under strict security protocols.
- Account Information: Retained while your account is active and for a specified period after closure, as required by applicable law.
- Transaction Data: Retained in accordance with financial regulatory requirements.
- Usage Logs: Typically retained for up to 90 days.
In the event of a security breach, we will notify affected users as quickly as possible.
Sharing Data with Third Parties
Cricfy does not sell your personal data. However, information may be shared in the following limited circumstances:
- Payment Processors: To process transactions via bKash, Nagad, and other approved payment gateways.
- Legal Authorities: When required by a court order or under applicable Bangladeshi law.
- Technology Partners: Only the minimum data necessary to operate the platform is shared, and solely under strict confidentiality agreements.
Your data is never sold or shared with third parties for advertising purposes.
Your Rights — Know Them & Use Them
You have the following rights regarding your data on cricfy:
- Right to Access: You may request to know what personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request data deletion upon closing your account, within the limits permitted by applicable law.
- Right to Object to Processing: You can opt out of marketing communications at any time.
- Right to Data Portability: You may request your data in a specific format.
To exercise any of these rights, contact us at [email protected]. We will aim to respond within 30 days.
Policy Updates & Contact
Cricfy may update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or through a platform announcement. Updated policies take effect from the date of publication.
For any privacy-related questions or concerns:
- Email: [email protected]
- Support: Visit the FAQ page
We are committed to complying with applicable data protection laws in Bangladesh.